BUILDING BRANDS THROUGH MARKETING AND REAL ESTATE STRATEGIES

Quality products & service the main ingredients for success

The Battaglia Brothers

Anthony, Gus and Mark Battaglia (from left to right) inside Cousin’s Gourmet Market, December 2014.

Anthony Battaglia talks about current and future plans for Cousin’s Gourmet Market

Knowing how to fulfill the needs of customers plays a crucial role in succeeding in the food and grocery industry. At Cousin’s Gourmet Market in Port Credit, the team is always looking to the future for new opportunities and ways to enrich the lives of customers through healthy alternatives and homemade recipes. Still operating on the same cornerstones on which the family built the company in 1970, the market strives on food, family, friends and community.

Growing up in the grocery industry, Gus, Mark and Anthony Battaglia, began working with their father at his market at a very young age. From early mornings at the food terminal to late nights at the store, the brothers developed vital entrepreneurial skills and strong work ethics that still guide them in running the business today.

The three brothers now manage the market, working in their specialized areas around the store. With Gus in produce, Mark in the meat department and Anthony in the grocery section they get to work directly with the products and customers giving them great insight into any adjustments they can make.

“Three owners in one building is a huge advantage,” said Anthony Battaglia, one of the managers of Cousin’s Gourmet Market. “We have three captains running the ship and that allows us to connect with our customers on a first name basis and give them the kind of high quality service they really appreciate.”

With customer satisfaction as a main priority, the Cousin’s Gourmet Market largely focuses on the quality and uniqueness of the products it offers. Not only does the produce section pick its veggies fresh daily, but the market has its own line of healthy and nourishing smoothies that are juiced daily and are a huge hit with customers.

With the holidays just around the corner, the kitchen is in full swing with the chefs developing new and innovative recipes to keep customers warm and full, while the meat department works on special cuts of roast beef, ham and turkey. Over in the bakery section, the market also offers various specialty items such as the delicious Italian donuts straight from Italy.

“At Cousin’s Market, we continue to strive for new recipes, innovative concepts and aim to develop even healthier and reasonably priced items for our customers,” said Anthony.

With all of the exciting things going on at the market, the company is looking to expand and develop its brand to better service the needs of the customers. The business is currently in the process of expansion with a goal to add approximately 3000-5000 square feet of retail space to the market.

“Our store and plaza is currently going through a modern renovation,” said Anthony. “We are giving it a fresh new look and have been very careful in selecting new tenants that will fill a need within the community. The Port Credit area and our loyal customers are not only welcoming of the improvements we are making, but they are more than deserving of them.”

Cousin’s Gourmet Market, 1215 Hurontario St, Mississauga.

Cousin’s Gourmet Market, 1215 Hurontario St, Mississauga.

When it comes to quality and fresh produce, Cousin’s Gourmet Market is second to none. Always going the extra mile, the brothers continue to help out and get involved in the community they serve with local charities, such as the Port Credit Hockey Association, local schools, and The Hospital for Sick Children.

As the current store expands and draws in new customers, the brothers are looking to the future for the possibility of a second location. Until then the growth of the current market is a great step in the right direction to better service new customers and existing ones who have been coming to the market for years.

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About Pasquarelli Management

Alfio Pasquarelli has built industry-leading retail brands through effective expansion and location strategies, on-premise marketing and positioning. With Pasquarelli, retail brands maximize their growth and success.

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